Origence is always looking for diverse, talented people to join our exceptional team. Current job opportunities are posted here as they become available.
Department: | Product Implementations |
Location: |
We are looking to hire a talented Implementations Analyst!
The Implementations Analyst responsible for the consultation, project management, installation and setup of software solutions that best meet the client’s business needs. Responsible for client training and technical support throughout the implementation.
What you will do:
Project Management
Works with project manager and directly with clients to successfully implement software from beginning to end. Prepares implementation documentation outlining the scope of work, project plan, and surveys. Consults with clients to understand their business processes and procedures and implement best practices. Manages list of open deliverables and issues that are critical to obtaining client signoff to go live separately from minor issues and enhancement requests.
Customer Satisfaction
Ensures the highest levels of customer satisfaction from project inception to client testing and acceptance. Sets and manages expectations and drives to meet deadlines. Ensures that the highest levels of service are provided by all parties involved and escalates when appropriate.
Training and Support
Responsible for training and support during the implementation period. Assists clients with training for key employees at the credit union and provides support via telephone and email throughout the implementation process.
The Ideal Candidate:
Education:
BA/BS degree or two years commensurate experience.
Experience:
Specialized Skills:
Perks and Benefits:
The starting salary range for this full-time position is $62100- $77600 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.