About Origence

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

About you

You are a self-driven, conscientious, fiscally responsible, self-aware, passionate and compassionate software engineer. You are comfortable with ambiguity, eternally curious, and love problem solving. You operate as an owner and work with a growth mindset. You are extremely productive on your own, and act as a multiplier collaborating with others. You are tireless in questioning the status quo and pursue the best answers to the hardest problems to the benefit of the business. Your focus is strong and capable of context switching and pivoting with the business.

The Sr. Product Designer owns and drives the design for multiple origination products and platforms. Applies a user-centric design process to create high-quality user experiences that foster the intersection between design, user needs, business, and technology. Collaboratively leads Product and Development teams to create and enhance user-centered design solutions. Takes complex design problems from early-stage concepts through final delivery. Brings advanced-level design instincts and outstanding intuition informed by user needs and insights to each project.

What You’ll Be Doing:

Strategy and Planning

• Collaborate with product and development teams to uncover customer and business needs, then translate them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience.
• Advocate for the customer through human-centered design methods, including discovery, research, whiteboard sessions, and user testing.
• Champion prioritization of design-centered product enhancements grounded in research and analysis.
• Develop and present design proposals and reports to senior management and stakeholders to communicate design vision and progress.

Design Leadership

• Take a design leadership role within product teams on defining requirements, producing wireframes, storyboards, user flows, user interfaces and interactions, visual designs, prototyping, testing, and delivering design assets.
• Provide a strong voice in strategy, research, alignment, analysis, design critiques, and design execution tasks.
• Navigate conflict resolution within the team as well as within project teams and partner relationships.
• Participate in hiring by reviewing resumes, portfolios, and conducting interviews.
• Act as an influential resource to other designers, promoting a collaborative and creative work environment.
• Lead design critiques and foster an environment of continuous improvement and constructive feedback.
• Evangelize best practices in design, usability, and accessibility across the organization by creating and delivering training programs for product and development teams.

Discovering and Delivering

• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings.
• Create process and user flows, wireframes, journey maps, and interaction models, resulting in low and high-fidelity prototypes.
• Conduct usability testing, voice of customer sessions, and gather feedback from customers to iterate on design solutions and enhance user experience.
• Create and maintain design guidelines and design standardization across all products.
• Perform metrics analysis post-launch to inform design/UX optimization efforts. Utilize data to drive design decisions and validate design solutions.
• Plan and facilitate workshops with internal and external stakeholders to align with business needs.
• Story-tell through business acumen and present visual concepts to various stakeholders.
• Create high-fidelity design assets in Figma (or similar software) for acceptance, development, and delivery to market in partnership with product and development teams.
• Collaborate with Agile teams to ensure designs are feasible, scalable, and aligned with technical capabilities.

Additional Responsibilities

1. Stay up-to-date with the latest design trends, tools, and technologies to continuously improve design processes and outcomes.
2. Ensure all design outputs adhere to brand guidelines, maintain a consistent visual identity, and adhere to accessibility standards.
3. Work with marketing and communication teams to ensure cohesive and effective messaging through visual design.
4. This job description is not intended to be all-inclusive; employee may be required to perform other duties as assigned to support the goals and objectives of Origence.

The Ideal Candidate:

Education:

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• Related experience
• SAFe for Teams Certification 5.0 (SA)

Preferred Certifications:

• Nielsen Norman Group UX Certification

Experience:

• Minimum of 5+ years of experience in UI/UX, within a tech environment.
• Proficiency in design and research tools (Figma, UserTesting, Playbook UX, FullStory, Adobe Creative Suite).
• Demonstrated capability in leading design projects from inception to completion.
• Experience with translating complex user, business, operational, and technical requirements into clear, intuitive, and compelling user experience deliverables.
• Advanced knowledge in information architecture and interaction design, user-centered design processes, user experience principles and techniques.
• Intermediate level interaction design, with strong visual design and prototyping skills.
• Experience with framing problems, defining insights, and designing new experiences to serve customer needs.
• Able to perform both quantitative and qualitative research, as well as lead user research/usability tests and distill findings into actionable insights.
• Experience working with B2B software technology, B2C software technology, financial services.

Specialized Skills:

• Strong cross-discipline collaboration skills, with the ability to see the big picture strategically and drive clarity through ambiguity.
• Ability to develop strategies, set objectives, and manage to results.
• Ability to communicate ideas effectively to peers, stakeholders, and executives.
• Demonstrates teamwork skills and an ability to influence cross-functional and cross-organizational teams.
• Inquisitive and curious, uses critical thinking and creativity to problem solve and produce operational efficiencies.
• Acts with a sense of urgency, effectively prioritizing work and adapting to changing priorities.
• Displays a helpful, flexible, can-do attitude with the ability to manage multiple priorities.
• Exhibits organizational skills and attention to detail.
• Excellent oral, written, and presentation communication.
• Displays a self-starting, proactive mentality with a willingness to take ownership of tasks.
• Strong communication, presentation, and team management skills.
• Demonstrates a strong desire to drive change, implement innovative ways of working, and think "out of the box."
• Capable of creating and improving processes to get the right outcomes and willingness to course correct when necessary.

Why you should apply:

• Flexible Working Environment
• Paid Time Off
• 401k (8% match)
• College Tuition Benefits/ Tuition Reimbursement
• Good Benefits options
• Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

The starting salary range for this full-time position in Irvine, CA is $99400 - $124300 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.

Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.