About Origence

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

The Sr. Manager, Strategy - Account Opening & Fraud Services will play a key role in shaping the strategic direction of our account opening & fraud products by conducting market research, competitive analysis, and customer insights analysis to drive informed decision-making and product success.

This includes intimately understanding and documenting customer needs, developing strategies to deliver viable solutions, validating solutions, developing and executing go-to-market plans, tracking and reporting on sales, adoption, and utilization, and implementing feedback loops such as customer surveys and users’ groups.

What You’ll Be Doing:

Product Management Strategy

• Develop and execute the product strategy for account opening and fraud mitigation solutions to achieve revenue, growth, and market share objectives.
• Acquire and maintain working knowledge of competitive platforms including feature and functionality, market share, and pricing
• Work closely with our business and product leaders to discover and validate market problems, analyze the competitive landscape, and conduct customer interviews to define the strategy
• Document the strategy in a lean business case that describes the business outcome hypothesis, scope, risks, MVP and optional features, estimated cost to build and implement, pricing/revenue, and ROI
• Analyze buy/build/partner opportunities and recommend best-in-class partners and solutions to complement or integrate into Origence’s flagship products and platforms
• Present product vision and roadmaps to key internal groups, including executive management, and external users in a comprehensive, clear, and concise manner

Execution

• Develop, prioritize, and maintain a healthy backlog of epics for approval and execution
• Execute strategic plans in support of key objectives
• Partner with product functional and technical leaders to identify and plan capabilities necessary to meet both short- and long-term business needs
• Shepherd new products and features, as assigned, through all stages of the software development life cycle (SDLC)

Go To Market

• Work with Product Strategy, Product Management, Product Marketing, Implementations, Legal, and other internal stakeholders to create and execute go to market plans
• Ensure sufficient documentation, knowledge transfer, and training is created for the above internal teams and for customers
• Collaborate with internal teams to formalize pricing, terms, conditions, contracts, and billing processes to bring new products and features to market
• Implement tracking for sales, implementations, and live clients and activity for internal reporting and comparing results against plans and forecasts

Knowledge Management and Feedback Loops

• Document all research, interviews, assumptions, and forecasts in a central hub that can be accessed by other members of product management and others
• Develop market feedback loops for customers and internal stakeholders
• Create and manage KPIs for reference and use by Product Management Strategy and others to inform decisions

The Ideal Candidate:

Education:

• Bachelor's degree in Business, Finance, Product Management, or related field; MBA preferred
• Certified in Scaled Agile Framework (SAFe) or experience working in agile methodologies preferred

Experience:

• 7+ years of product, strategy experience in financial services, credit union industry, or fintech industry, with a focus on account opening, fraud prevention, or risk management.
• Knowledge of financial industry and/or credit union operations (esp. account opening, and fraud prevention)
• Experience with data visualization and analysis tools such as Excel, PowerBI, and Tableau
• Experience with Google Analytics a plus

Specialized Skills:

• Strong analytical skills
• Strong verbal written communication skills
• Ability to obtain insights from market data, product usage data, and customer interviews and identify business problems and strategic opportunities
• Ability to perform financial analysis and forecasting to support strategic decision-making and resource allocation
• Ability to create effective presentations and present strategic plans, provide insights on KPIs, and explain lean business cases to management

Why you should apply:

• Flexible Working Environment
• Paid Time Off
• 401k (8% match)
• College Tuition Benefits/ Tuition Reimbursement
• Good Benefits options
• Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

The starting salary range for this full-time position in Irvine, CA is $128600 - $150000 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.

Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.