About Origence

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

The Director, Dealer Solutions is responsible for overseeing the management of assigned CUDL dealer clientele and Origence staff within a designated territory. Your team’s primary focus is on revenue growth and retention by driving sales through new dealer acquisitions, product sales and utilization. Lead and train Dealer Solutions Managers to prospect, present, and onboard dealerships to the CUDL platform, effectively communication its value to key decision-makers. Work with team to build, maintain and strengthen relationships with existing dealer clients to ensure an outstanding CUDL experience. Promote and support the adoption of CUDL Dealer Portal features to enhance product usage and retention. Drive product penetration and dealer expansion to achieve business objectives and increase market share. Success is measured through key metrics, including new dealer sales, client engagement and retention, product utilization and penetration, and revenue growth. The assigned region will require extensive travel to support the market needs as well as attending client and company meetings.

What You’ll Be Doing:

Business Planning:

• Collaborate with, train, and hold Dealer Solutions Managers accountable for successfully executing their roles as defined in the Dealer Solutions Manager Job Description, ensuring alignment with company goals and standards.
• Conduct joint in-person visits with Dealer Solutions Managers to identify and engage potential dealerships for enrollment in the CUDL platform. Ensure Dealer Solutions Managers are effectively maintaining and enhancing relationships with existing franchise, independent, and recreational dealers while addressing areas for improvement, implementing targeted solutions, and sharing best practices.
• Build and strengthen relationships with key dealerships and regional dealer groups at multiple levels of management to drive increased market share, product adoption, and opportunities for new dealer partnerships.
• Collaborate with internal teams, including Client and Product Support, Lender Solutions, Product Team, and Partnerships to address dealer account needs and improve dealer-lender collaboration.
• Provide dealer market insights to internal teams to ensure strategic alignment between field operations and organizational goals.
• Develop, implement, and execute assigned business plan goals, focusing on new dealer sales, revenue growth, market penetration, and product adoption.
• Monitor dealer account billing for accuracy and assist in resolving any past-due revenue issues to maintain financial stability and client satisfaction.
• Track and achieve performance metrics, including new dealer enrollments, client retention, engagement, product utilization, and revenue generation.
• Extensive travel within the assigned region is required to support dealer clients, conduct in-person visits, and attend company meetings.

Administration:

• Recruit, hire, train, and manage a team of Dealer Solutions Managers. Oversee performance appraisals, incentive programs, bonuses, and other personnel functions.
• Conduct joint in-person visits with Dealer Solutions Managers to identify and engage potential dealerships for enrollment in the CUDL platform. Ensure Dealer Solutions Managers are effectively maintaining and enhancing relationships with existing franchise, independent, and recreational dealers while addressing areas for improvement, implementing targeted solutions, and sharing best practices.
• Build and strengthen relationships with key dealerships and regional dealer groups at multiple levels of management to drive increased market share, product adoption, and opportunities for new dealer partnerships.
• Collaborate with internal teams, including Client and Product Support, Lender Solutions, Product Team, and Partnerships to address dealer account needs and improve dealer-lender collaboration.
• Provide dealer market insights to internal teams to ensure strategic alignment between field operations and organizational goals.
• Develop, implement, and execute assigned business plan goals, focusing on new dealer sales, revenue growth, market penetration, and product adoption.
• Monitor dealer account billing for accuracy and assist in resolving any past-due revenue issues to maintain financial stability and client satisfaction.
• Track and achieve performance metrics, including new dealer enrollments, client retention, engagement, product utilization, and revenue generation.
• Extensive travel within the assigned region is required to support dealer clients, conduct in-person visits, and attend company meetings.

Client Management:

• Ensure the formation, maintenance, and enhancement of dealer relationships and feedback systems.
• Maintain interface to Lenders, Dealers and other Origence partners. In person representation at select dealer, Origence, lender or industry events.
• Build key client relationships within assigned market. Solution provided for elevated client issues.

Living the Values:

• Value Team Members and Commit to their Growth With the right tools and opportunities, we cultivate a respectful environment where people can thrive.
• Imagine. Innovate. Inspire We innovate with passion, take measured risk, embrace diversity of thought and champion necessary change.
• Optimize the Experience We collaborate to create best-possible experience for our team members and customers.
• Achieve Exceptional Results We align on desired outcome and take responsibility for achieving our goals.

The Ideal Candidate:

Education:

• BA or BS degree or commensurate experience

Experience:

• Ten years’ knowledge of the automobile industry, auto leasing, credit unions, and indirect lending. Digital Retail marketing and Salesforce experience a plus.
• Six years’ experience managing and overseeing the expansion of a business including staff and the related programs throughout a territory/region.

Specialized Skills:

• Work independently with a high level of initiative
• Exceptional skills in leading staff in various geographic locations.
• Ability to understand complexity of job differences and manage multiple tasks.
• Excellent oral, written, presentation and analytical skills
• Ability to organize, prioritize work, meet deadlines and established goals
• Specialized problem solving and trouble shooting skills in the dealer and indirect lending business model
• Excellent internal and external customer service skills
• Familiar with Microsoft Office programs to include Word, Excel and PowerPoint
• Must have proficient Internet and e-mail skills
• Ability to travel and must possess a valid driver’s license

Perks and Benefits

• Flexible Working Environment
• Paid Time Off
• 401k (8% match)
• College Tuition Benefits/ Tuition Reimbursement
• Good Benefits options
• Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

The starting annual range for this full-time position is $80000 - $100000 per year plus a quarterly incentive plan. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. .

Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.